Device Help
Publisher Description
Device Help -Device help provides you with a full spectrum of service resources.
Features:
• Device Health Check: Device performance analysis and improvement recommendations (some models only).
• Learn about my device: How-to’s, troubleshooting tips, and hardware performance tests.
• Warranty information: Check your device warranty status
• Moto Care: Check your device warranty status or buy an extended warranty and accident protection (US only).
• AI chatbot: Contact support via chatbot (some models only)
About Device Help
How to install Device Help on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Device Help is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Device Help will be shown. Click on Accept to continue the process.
- Device Help will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version
posted on 2026-06-23
• Device Health Check: Keep your device running at its best with smart performance analysis and personalized optimization tips (available on select models).
• Fresh new look: Enjoy a cleaner, more intuitive main page experience.
• Improved performance: Bug fixes and stability enhancements for a smoother experience.
version
posted on 2026-06-23
• Device Health Check: Keep your device running at its best with smart performance analysis and personalized optimization tips (available on select models).
• Fresh new look: Enjoy a cleaner, more intuitive main page experience.
• Improved performance: Bug fixes and stability enhancements for a smoother experience.
version
posted on 2026-06-23
• Bug fixes and stability improvements
version
posted on 2025-07-22
• Improved touch-screen test
• Bug fixes and stability improvements
version
posted on 2025-06-25
• Design updates
• Bug fixes and stability improvements
version
posted on 2025-01-06
• New look!
• Easier to navigate screens
• Bug fixes and stability improvements
version
posted on 2023-11-17
• Hardware test functionalities improvements
• Moto Care functionalities improvements (For US only)
• Service center functionalities improvements (For India only)
• Bug fixes and stability improvements
version
posted on 2023-11-17
• UI enhancement for high resolution devices
• Native survey update
• Android 13 adaption
• Bug fixes and stability improvements
version
posted on 2022-01-12
- UI vision adaption to Android 12
- Migrated the flow of phone call to contact centers to the app (For Brazil & for Android 12)
- Bug fixes and stability improvements
version
posted on 2022-01-12
- A new “Troubleshoot” feature in Device diagnosis
- Hardware test UI flow update
- Bug fixes and stability improvements



